Patient Review By Emma W
My experience at Sierra Foothill Oral Surgery was fantastic from start to finish! When I went in for a wisdom teeth consultation with Dr. Harris, I was immediately impressed with how personable and kind he was. As he explained what he saw in my X-rays and how that would translate into what needed to be done to remove them, he broke it down into (for lack of a better term) "normal English" and made sure I understood what he was talking about. Additionally, he listened to me and noted my verbally articulated concerns and also was aware of when I would seem tense or nervous about something and addressed those non-verbal concerns as well. About a week after my consultation, I went in to have my wisdom teeth removed. I've been blessed with good health, so this was my very first surgery and I was particularly nervous about the IV--needles make me very nervous and the thought of having a needle in me for an extended amount of time was, to be honest, quite terrifying for me. However, when I arrived for my removal, Dr. Harris remembered my anxiety without any prompting from me, and helped distract and make me feel comfortable as the IV was put in. I was also impressed as I heard a voice from behind me introduce herself as Nurse Michelle and explain how she would be helping the doctor. I felt much more at ease knowing both people in the room by name and how they were going to be helping me. When I came out of the anesthesia, Nurse Michelle was very gentle and kind and helped me walk to the recovery room as well as helped my mom walk me to the car. Overall, throughout my whole experience, I felt that I was surrounded by people who cared about me and understood my needs and anxieties and went the extra mile to make me feel as comfortable as possible. A few hours after my surgery, Dr. Harris himself called me and asked about how I was doing and how well I was recovering. Again, over and over I just felt like everyone went the extra mile to be personable, go the extra mile, and give me the best experience possible. I most certainly will be referring Dr. Harris and Sierra Foothill Oral Surgery to both friends and family!
- Emma W